KENYA HIGHLAND SEED CO. LTD.
INDUSTRY:
Agriculture – Seed Production & Agribusiness
Kenya Highland Seed Co. Ltd. transformed its reporting with BI4Dynamics, gaining near real-time insights, improved system reliability, and faster decision-making through user-friendly, cloud-based dashboards.
Near Real-Time Insights
Instant visibility into sales and operations
Decision-makers can access fresh data throughout the day, improving responsiveness and supporting timely planning.
Cloud Reliability
Always-on access, zero disruptions
The shift to the cloud reporting eliminated legacy system failures and ensures stable, flexible access to data anytime, anywhere.
Faster Reporting
Reports generated in seconds, not hours
Dramatic performance improvements allow teams to generate and explore reports quickly, saving time and boosting efficiency.
Kenya Highland Seed Co. Ltd. transformed its reporting with BI4Dynamics
Company:
Kenya Highland Seed Company Ltd. (KHSCL) is committed to leading the way in sustainable agriculture across Africa. Through our Center of Excellence in Athi River, we empower farmers by sharing best practices and practical knowledge that support responsible, productive farming. Our mission is to help meet today’s food needs while safeguarding the future of agriculture. KHSCL is driven by a dedicated team of Executive Directors, Finance and IT experts, Agronomists, and a dynamic Sales & Marketing team.
Situation:
Before BI4Dynamics, KHSCL relied on an aging on-premise BI system that frequently failed to deliver the reliability or performance the business required. Sales reports were slow to update, and system failures often disrupted operations.
“Sales reports were slow to update, and we frequently experienced system failures that disrupted operations. These limitations prompted us to seek a more reliable solution that could provide faster performance, near real-time updates, and greater stability—needs that BI4Dynamics effectively met.”
Lydia Atieno
ICT Support Team
Why BI4Dynamics?
BI4Dynamics was chosen for its ability to solve KHSCL’s most pressing issues. The platform offered a stable reporting environment with significantly improved speed, user-friendly dashboards, and near real-time data availability.
“Data is now accessible anytime, anywhere, improving collaboration and flexibility for remote teams. The intuitive dashboards make it easy for teams to analyze data without needing technical expertise.”
Implementation Experience
The transition to BI4Dynamics was efficient and smooth. The implementation was well-organized, from initial planning to final rollout.
“Their team provided excellent support throughout—from initial setup to user training and go-live. They were responsive to our needs, addressed challenges promptly, and ensured the solution was tailored to our business processes.”
This high-touch approach helped KHSCL quickly adopt the platform and empowered the organization to start gaining value from day one.
Results & Benefits
Since adopting BI4Dynamics, KHSCL has seen a measurable improvement in speed, reliability, and usability of their BI environment. The top five benefits include:
- Near Real-Time Reporting – Immediate access to up-to-date sales and operational data enables faster and more informed decision-making.
- Improved System Reliability – Eliminated frequent system failures experienced with the old on-premise solution, ensuring consistent uptime.
- Faster Performance – Significantly quicker data processing and report generation, saving valuable time across departments.
- User-Friendly Dashboards – Intuitive, visual dashboards make it easy for teams to analyze data without needing technical expertise.
- Cloud-Based Accessibility – Data is now accessible anytime, anywhere, improving collaboration and flexibility for remote teams.
User Adoption & Feedback
BI4Dynamics is primarily used by top managers who rely on it to access key insights, monitor performance, and support data-driven decision-making.
“The user-friendly interface is easy to navigate and understand without requiring technical expertise. It provides a quick overview of business performance and an effective platform for evaluation.”
The tool has improved visibility across departments, reduced time spent on reporting, and increased overall organizational efficiency.
Most-Used Reports
Sales Performance Report – By product, region, and salesperson with YoY comparisons
Customer Profitability Report – Revenue and margin by customer
Accounts Receivable Aging Report – Outstanding invoices and overdue payments
Purchase Analysis Report – Supplier/category trends over time
Financial Summary Report – P&L, balance sheet, and cash flow metrics
Budget vs Actual Report – Note: currently accessed via their BI Central system
“It has been somewhat challenging to download/export reports to Excel, and we have not yet found a conclusive method for extracting the data from Power BI.”
Future Plans
Looking ahead, KHSCL plans to roll out BI4Dynamics across more departments and empower additional users to access and analyze data directly.
“We plan to expand the use of BI4Dynamics across more departments to drive a data-driven culture throughout the organization. This includes deeper integration with our financial, supply chain, and production data to enhance forecasting, improve operational efficiency, and support strategic planning.”
Additionally, the organization aims to enable broader adoption of self-service analytics to improve responsiveness and agility at all levels.
Final Thoughts
KHSCL emphasized the importance of user training and continued support in maximizing the platform’s value.
“While the system has significantly improved our decision-making processes, continued education for users at all levels will be crucial for driving full adoption.”
Lydia Atieno
ICT Support Team
